Online Program Support

Tufts School of Engineering Online Student Knowledge Base

Welcome to the School of Engineering student knowledge base! This page serves as your go-to hub for your support team’s contact information, answers to frequently asked questions, and helpful resources. Be sure to bookmark this page for easy reference throughout your time at Tufts.

Connect with Your Support Team

Ketera White

Ketera White

Student Support Coach
New Student Onboarding, Study Skills Guidance, General Program Needs
 

Professional headshot of Tufts faculty member Marty Allen

Martin Allen

Associate Teaching Professor, Computer Science; Director of Online Programs
Academic Advising and Coursework Concerns
 

Email Dr. Allen About Dr. Allen

Angelica Carberry

Angelica Carberry

Online Graduate Program Coordinator
General Questions and Administrative Support
 

Call Angelica Email Angelica About Angelica

How do I?...

We compiled a list of frequently asked questions for easy reference. You can always reach out to your support team if your question isn’t listed.

Important Dates

Please consult the Tufts Academic Calendar for a full list of important dates and religious/holy days.

View Academic Calendar

Important Dates

Please consult the Tufts Academic Calendar for a full list of important dates and religious/holy days.

View Academic Calendar

How Do I __ as a New Student?

Our team is committed to helping you start your program successfully. We compiled a list of frequently asked questions for easy reference. You can always reach out to your support team if your question isn’t listed.

  • Please refer to our New Student Guide for a list of action items you can complete. Please contact your student support coach if you have any questions.

  • To activate your student account, log in to the application management portal and click on “Get Your Tufts Email Address” under the “Forms” section of the page. Your Exchange email account is the official method of communication with Tufts University faculty and staff. For convenience, you can forward your email to your personal account. If you need any assistance creating your password, contact IT Support via phone or email.

  • Our Student Information System (SIS) is your go-to portal for registering for classes. Prior to registration for each semester, you must lift your registration hold. You can lift your hold in one of two ways:

    • Submit the removal form if you know the specific courses you plan to take.
    • Attend an advising drop-in session with Dr. Marty Allen. You will receive additional information on drop-in session availability via email.
  • Canvas is Tufts University’s primary learning platform. You’ll be notified by email when your course’s Canvas site is available to access so you can view the course syllabus and materials and connect with your professor(s).

  • Official transcripts from all the post-secondary institutions where you earned credit toward an undergraduate, graduate, or professional degree are required before you can register for classes. To be considered official, transcripts must be sent directly from the institution or a third-party transcript service to Tufts.

    Official electronic transcripts should be sent to gradadmissions.transcripts@tufts.edu.

    If official electronic transcripts are unavailable, please have official transcripts sent to:

    Office of Graduate Admissions
    2 The Green
    Bendetson Hall
    Medford, MA 02155

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